Engage Elite Salesforce Professionals

{{interview-qa-header="/hiring-docs/salesforce"}}

1. What experience do you have working with Salesforce?

I have been working with Salesforce for over five years, starting with the Sales Cloud and eventually expanding my expertise to the Service Cloud, Marketing Cloud, and Pardot. I have experience with declarative development and Apex coding, and I have worked on various complex projects, including integrations with external systems and custom Lightning Components.

2. What is your experience with Salesforce automation tools like Workflow, Process Builder, and Flow?

I have extensive experience with Salesforce automation tools and have used them to automate various processes, such as lead routing, opportunity creation, and email notifications. I have also used these tools to create complex processes involving multiple objects and criteria. In addition, I have experience integrating automation tools with external systems using Salesforce Connect.

3. What is your experience with Apex coding?

I have extensive experience with Apex coding and have written custom Apex code to handle a variety of scenarios, such as custom object creation, data manipulation, and business logic implementation. I have experience with unit testing, debugging, and performance optimization in Apex, and I have worked with various Apex APIs, including the Bulk API and the Metadata API.

4. What is your experience with Salesforce Lightning?

I have experience building custom Lightning Components and have worked with the Lightning Design System to create visually appealing and user-friendly interfaces. I have experience with the Lightning App Builder and have used it to create custom pages and applications. In addition, I have experience with Lightning Experience and have worked on projects to migrate existing Salesforce instances to Lightning.

5. What is your experience with Salesforce integrations?

I have experience integrating Salesforce with various external systems, including ERP systems, marketing automation systems, and payment gateways. I have experience using Salesforce APIs, such as the REST API and the SOAP API, to integrate with external systems. I have also worked with middleware platforms like MuleSoft to create complex integrations.

6. What is your experience with Salesforce security?

I have experiences implementing various security features in Salesforce, such as roles, profiles, permission sets, and field-level security. I have also worked with Salesforce Shield to implement encryption and data protection. In addition, I have experience with Salesforce's security review process and have prepared applications for submission to the AppExchange.

7. What is your experience with Salesforce Communities?

I have experience building custom Salesforce Communities and have used them to provide self-service support to customers and partners. I have experience with the Community Builder and have used it to create custom pages and templates. I have also worked with the Salesforce Knowledge base to provide customers with relevant information and resources.

8. How do you ensure the performance of your Salesforce applications?

I use various tools and techniques to ensure the performance of my Salesforce applications, such as optimizing code, minimizing the use of SOQL queries, and leveraging caching and asynchronous processing.

9. What is your experience with Salesforce Data Migration?

I have experience migrating data to Salesforce from various sources, including CSV files, Excel spreadsheets, and legacy databases. I have experience with Salesforce Data Loader and have used it to import and export large volumes of data. I have also worked with third-party tools like Jitterbit and Talend to create complex data migration processes.

10. Can you provide an example of a complex Salesforce project you have worked on?

One of the most complex Salesforce projects I worked on was a customer service portal integrated with multiple systems. I had to create custom components to display data from these systems and create custom workflows to automate various processes. Ultimately, the project was a success, and our client improved their customer service and satisfaction levels.

{{tech-qa-header="/hiring-docs/salesforce"}}

1. Write a trigger that updates the contact's email address when the associated account's email domain changes.

_Answer:

trigger UpdateContactEmail on Account (after update) {
    List<Contact> contactsToUpdate = new List<Contact>();
    for (Account acc : Trigger.new) {
        Account oldAcc = Trigger.oldMap.get(acc.Id);
        if (oldAcc.Email_Domain__c != acc.Email_Domain__c) {
            List<Contact> contacts = [SELECT Id, Email FROM Contact WHERE AccountId = :acc.Id];
            for (Contact c : contacts) {
                c.Email = c.Email.substringBefore('@') + '@' + acc.Email_Domain__c;
                contactsToUpdate.add(c);
            }
        }
    }
    update contactsToUpdate;
}

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2. Write an Apex class that finds all opportunities with a stage of "Closed Won" and a close date of the previous quarter.

_Answer:

public class ClosedWonOpportunities {
    public static List<Opportunity> getOpportunities() {
        Date startDate = Date.today().addMonths(-3).toStartOfQuarter();
        Date endDate = startDate.addMonths(3).addDays(-1);
        List<Opportunity> opps = [SELECT Id, Name, CloseDate, StageName FROM Opportunity WHERE StageName = 'Closed Won' AND CloseDate >= :startDate AND CloseDate <= :endDate];
        return opps;
    }
}

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3. Write an Apex trigger that creates a new task when a case is closed.

_Answer:

trigger CreateTaskOnCaseClosed on Case (after update) {
    List<Task> tasksToInsert = new List<Task>();
    for (Case c : Trigger.new) {
        Case oldCase = Trigger.oldMap.get(c.Id);
        if (c.IsClosed && !oldCase.IsClosed) {
            Task t = new Task();
            t.Subject = 'Follow-up on closed case ' + c.CaseNumber;
            t.WhatId = c.Id;
            tasksToInsert.add(t);
        }
    }
    insert tasksToInsert;
}

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4. Write an Apex class that queries all contacts who have a related account with a billing city of "San Francisco" and sorts the results by last name.

_Answer:

public class ContactsInSanFrancisco {
    public static List<Contact> getContacts() {
        List<Contact> contacts = [SELECT Id, FirstName, LastName, Email, Account.Name FROM Contact WHERE Account.BillingCity = 'San Francisco' ORDER BY LastName];
        return contacts;
    }
}

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5. Write an Apex trigger that prevents a user from deleting a task if it is related to an opportunity that is closed.

_Answer:

trigger PreventTaskDelete on Task (before delete) {
    Set<Id> oppIds = new Set<Id>();
    for (Task t : Trigger.old) {
        if (t.WhatId.getSObjectType() == Opportunity.sObjectType && t.WhatId.StageName == 'Closed') {
            oppIds.add(t.WhatId);
        }
    }
    if (!oppIds.isEmpty()) {
        List<Task> tasksToDelete = [SELECT Id FROM Task WHERE Id IN :Trigger.old AND WhatId IN :oppIds];
        for (Task t : tasksToDelete) {
            t.addError('This task cannot be deleted because it is related to a closed opportunity.');
        }
    }
}

{{job-qa-header="/hiring-docs/salesforce"}}

Introduction

Creating an excellent Salesforce developer job posting is essential to attract top talent and find the best candidates for your organization. Here's a template for a job posting and an explanation of each section.

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Job Title

Start with the job title. It should be clear and concise and should reflect the job responsibilities and requirements. For example, "Salesforce Developer" is a simple and clear job title that will be easily understood by potential candidates.

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Job Description

The job description is a critical section of the job posting, and it should be written with care. It should include an overview of the position and the main responsibilities.

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<span class="guide_indent-text">Example:</span>

<ul><li>Developing and customizing Salesforce applications</li><li>Collaborating with cross-functional teams to design, develop, and implement new features</li><li>Ensuring Salesforce applications meet business requirements and performance standards</li><li>Providing technical support and guidance to end-users</li><li>Integrating Salesforce with third-party systems and APIs</li></ul>

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Preferred Qualifications

The preferred qualifications section is an excellent opportunity to describe what would make an ideal candidate for the job.

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<span class="guide_indent-text">Example:</span>

<ul><li>Experience with a range of Salesforce products and services, such as Sales Cloud, Service Cloud, and Marketing Cloud</li><li>Experience with the Salesforce platform's latest technologies, such as Lightning Web Components (LWC) and Salesforce Functions</li><li>Familiarity with the Salesforce AppExchange and ISV ecosystem</li><li>Experience with Salesforce data management, including data modeling and data migration</li></ul>

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Job Requirements

This section should include the minimum qualifications for the job. These should be non-negotiable requirements that the candidate must have.

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<span class="guide_indent-text">Example:</span>

<ul></li>3+ years of experience developing Salesforce applications</li><li>Salesforce Platform Developer I certification</li><li>Experience with Apex, Visualforce, and Salesforce Lightning</li></ul>

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Salary and Benefits

The salary and benefits section should be straightforward and clear. You should include the salary range for the position and any additional benefits, such as health insurance, retirement plans, and paid time off. Be sure to include your organization's unique benefits, such as flexible work hours or tuition reimbursement.

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<span class="guide_indent-text">Example:</span>

<ul><li>Competitive salary and benefits package</li><li>Opportunity to work with a talented and passionate team</li><li>Chance to work on cutting-edge technologies and projects</li><li>Career growth opportunities</li>

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How to Apply

This section should include clear instructions for how to apply for the job. Include any specific instructions or requirements, such as submitting a cover letter or portfolio. Be sure to include a deadline for applications.

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<span class="guide_indent-text">Example:</span>

<p span class="guide_indent-text">To apply, please submit your resume and cover letter to [insert contact email or application link here]. In your cover letter, please include a brief summary of your experience with Salesforce and your reasons for applying to this position. We look forward to hearing from you!</p>

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Conclusion:

By following this template for a Salesforce developer job posting, you can attract the best candidates and ensure that you find the right person for the job. Remember to be specific about the requirements and responsibilities, highlight the benefits, and provide clear instructions for how to apply. Good luck in your search for a talented Salesforce developer!

{{challenge-qa-header="/hiring-docs/salesforce"}}

Challenge Instructions:

You have been tasked with building a custom report builder in Salesforce. The report builder should allow users to create custom reports based on any Salesforce object and filter the results by any field on the object.

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The report builder should also have the following features:

• Allow users to group the results by any field on the object
• Allow users to select which fields to display in the report
• Allow users to sort the results by any field on the object
• Allow users to save their custom reports for future use
• Your solution should be built using Apex and Visualforce, and should include unit tests.

_Answer:

<p span class="guide_indent-text">Apex Class: CustomReportBuilderController</p>

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public class CustomReportBuilderController {
    public List<SObject> reportData { get; set; }
    public List<SelectOption> objectOptions { get; set; }
    public List<SelectOption> fieldOptions { get; set; }
    public List<SelectOption> groupByOptions { get; set; }
    public List<SelectOption> sortByOptions { get; set; }
    public List<SelectOption> displayFields { get; set; }
    public String selectedObject { get; set; }
    public String selectedField { get; set; }
    public String selectedGroupBy { get; set; }
    public String selectedSortBy { get; set; }
    public String[] selectedDisplayFields { get; set; }
    
    public CustomReportBuilderController() {
        objectOptions = new List<SelectOption>();
        for (Schema.SObjectType objectType : Schema.getGlobalDescribe().values()) {
            objectOptions.add(new SelectOption(objectType.getDescribe().getName(), objectType.getDescribe().getLabel()));
        }
    }
    
    public void updateFields() {
        fieldOptions = new List<SelectOption>();
        groupByOptions = new List<SelectOption>();
        sortByOptions = new List<SelectOption>();
        displayFields = new List<SelectOption>();
        Schema.DescribeSObjectResult describeResult = Schema.getGlobalDescribe().get(selectedObject).getDescribe();
        for (Schema.SObjectField field : describeResult.fields.getMap().values()) {
            fieldOptions.add(new SelectOption(field.getDescribe().getName(), field.getDescribe().getLabel()));
            if (field.getDescribe().isGroupable()) {
                groupByOptions.add(new SelectOption(field.getDescribe().getName(), field.getDescribe().getLabel()));
            }
            if (field.getDescribe().isSortable()) {
                sortByOptions.add(new SelectOption(field.getDescribe().getName(), field.getDescribe().getLabel()));
            }
            displayFields.add(new SelectOption(field.getDescribe().getName(), field.getDescribe().getLabel()));
        }
    }
    
    public void generateReport() {
        String query = 'SELECT ';
        for (String displayField : selectedDisplayFields) {
            query += displayField + ',';
        }
        query = query.substring(0, query.length() - 1);
        query += ' FROM ' + selectedObject;
        if (selectedField != null) {
            query += ' WHERE ' + selectedField + ' != null';
        }
        if (selectedGroupBy != null) {
            query += ' GROUP BY ' + selectedGroupBy;
        }
        if (selectedSortBy != null) {
            query += ' ORDER BY ' + selectedSortBy;
        }
        reportData = Database.query(query);
    }
}

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<p span class="guide_indent-text">Apex Class: CustomReportBuilderController</p>

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<apex:page controller="CustomReportBuilderController">
    <apex:form>
        <apex:selectList value="{!selectedObject}" size="1

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Hiring the right Salesforce developer is essential to the success of any organization that relies on Salesforce. By using the information and resources provided in this guide, you can create a streamlined hiring process that ensures you're selecting the best candidate for your team. Whether you're looking for help creating job postings, coding challenges, or interview questions, this guide has everything you need to make the right decision. With the right candidate in place, you can take your Salesforce implementation to the next level and drive success across your entire organization.